Give me back my money!

April 7th I attempted to register a discretionary (non-trademarked) .eu domain, was told by a particular US registrar that I was successful only to find out yesterday that the domain had outstanding pre-registration attempts with other registrars and eventually slipped to one of them and not me.

Not happy to have forked out good money for a bunch of domains I would have used (legitimately I might add) I promptly emailed their customer support to explain my case. Low and behold Paypal informs that my credit card has been refunded for each domain I brought a case for… Makes my Wednesday morning that much better!

3 Comments

  1. Pavlos April 12, 2006 at 10:45 pm

    Yeah, some “I just made this page to make a quick buck” .eu registrars do not inform customers what “successful” means. Like it could in fact not be taken yet, but there may be a long line of 50 possible owners waiting to grab it already…

    Good thing you managed to get a refund… some would just make you use your credit to register other domains.

    So – any cool .eu sites on the works? Besides pointers?

  2. Sean April 12, 2006 at 11:28 pm

    I better get mine back.. But i pressume i will right ken? Like same company same rules, do i have to send them an email aswell? Ill get my dad to check his card later..

  3. Ken April 14, 2006 at 8:37 am

    Pavlos – no .eu sites planned at the moment. Have a new .com on the way, another blog no doubt, but trying out some new things with this one, at least style and structure wise. More sport on the way!

    Sean – yes, there will be full refunds issued, don’t worry!

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